Our venue

 

VISION, 5a Tenterfield Street, Rossendale, BB4 7BA.

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Our priority

 

Our first priority is to keep people safe from harm. Our entry policy has been designed to protect the safety of visitors (especially children) and our team.

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Age limits

 

We're a youth charity, so most of our activities have age limits. Visitors who are outside the target age group for an activity are not usually allowed to attend.

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Our right to refuse entry

Visitors won't be allowed into our venue (or will be asked to leave) if they are:

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• Acting or speaking in a way that is offensive or abusive.

• Displaying anti-social behaviour, such as fighting, bullying, threatening others, swearing, etc.

• Suspected to be under the influence of alcohol or illegal drugs.

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​​Security checks

 

At the door, our safety team can:

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• Ask to look inside any bags.

• Ask visitors to empty their pockets.

• Use a hand-held metal detector.

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Food and drinks

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It's OK to bring small snacks (like crisps, popcorn or sweets) and cold soft drinks (in plastic bottles or cans). If visitors bring any hot food or drinks, these must be consumed outside before entering the venue.

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​​What's not allowed

We don't allow:​​​

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• Alcoholic drinks.

• Energy drinks.

• Glass bottles.

• Smoking or vaping.

• Fireworks or sparklers.​

• Lasers.

• Large bags, rucksacks or suitcases.

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Illegal items

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We will report illegal activity to the police immediately, including visitors carrying:

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• Weapons of any description

• Classified drugs

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Pets 

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We don't allow dogs or any other pets into our venue (except Assistance Dogs).

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Mobile phones

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We try to keep our youth and kids activities "screen-free" as far as possible. We encourage visitors to put away their mobile phones except in an emergency.

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Photos & videos

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We don't allow visitors to:

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• Take photos, videos or audio recordings (except of their own family).

• Livestream from inside our venue.

• Bring in professional cameras or recording equipment.

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Medication

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If a child needs prescription medication (like an inhaler or epi-pen) and is attending a youth event without their parents, this should be disclosed on the Parental Consent Form so our team can store the medication safely. Otherwise, visitors should keep any prescription medication with them at all times.

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​​CCTV

 

To help us protect people and keep our building secure, we use high-definition CCTV cameras throughout our venue (inside and outside). Cameras record video and audio, 24-hours a day. Footage is stored in accordance with our Privacy & Safeguarding policies. Recordings are automatically deleted within 6 months (unless an incident is reported).

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Any questions about this policy? Please get in touch.

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